Osatech launches a revolutionary solution for business communications: virtual switchboards, a cutting-edge technology that abandons the use of expensive physical devices, offering a fully virtual platform hosted in our advanced Data Centers Vcloud in Morbio Inferiore, Lugano and Zurich
3CX: The Complete Communications Solution
3cx Osatech Switchboards
This solution represents the future of telecommunications corporate, with one series by advantages which the make extremely flexible e accessible by any place e device. Non è plus necessary be physically present in the office for manage the communications: with i switchboards virtual, you can operate everywhere you find, keeping the same effectiveness e professionalism.
The system 3CX, integrated at our offer, è one platform by communication reliable e rich by functionality. Grazie a 3CX, you can stay at contact with i colleagues e i customers at any moment, everywhere you either.
Advantages to 3cx solutions
Telephony: You can manage calls via web clients or mobile apps, ideal for remote work.
Video calls: Integrated into the system, without the need for additional packages.
Live Chat: Allows real-time communication with customers directly from the website or via WhatsApp.
SMS/MMS: Provides the ability to interact instantly with customers via messages.
Integrations: Integrates seamlessly with CRM and Microsoft 365.
Low cost: Save on telephone expenses by eliminating the need for expensive hardware.
Flexibility: Keep your numbers and choose the devices and providers best suited to your needs.
Security: 3CX includes advanced security features to protect your communications.
Install anywhere: It can be hosted in the cloud, on local servers or on platforms such as Hyper-V, VMware or KVM.
With over 600,000 customers worldwide, 3CX stands out as a leading solution for business communication. You can try it today to discover all its features!
3CX Applications and Features
3CX apps for Android, iOS and desktop allow to use the your extension everywhere. Con le app furniture, you can make e receive calls, participate a videoconferencing e reply at messages of WhatsApp directly from yours smartphone.
Main features
– Videoconferencing: Participate in virtual meetings easily and securely.
– Messaging: Communicate in real time via chat or SMS.
– Live Chat Integration: Customers can contact you directly from your website, turning chat into one-click calls or video calls.
– Encryption: Communications are secure and protected by advanced encryption.
Centralized Management of Communications
With 3CX, you can centralize all your communications, managing calls, messages and chats from a single platform. WhatsApp message management is fully integrated, allowing staff to respond to customers without using personal numbers. This system ensures centralized recording of all conversations, ensuring that no response violates company policies.
In addition, the platform offers advanced contact center features such as call tracking, queue management, and integrations with popular CRMs, including Salesforce and Freshdesk. With the 3CX Call Flow Designer (CFD), you can customize call flows according to your company’s needs.
Integrated Video Conferencing
Another great feature of 3CX is built-in video conferencing, available free of charge for meetings of up to 250 participants. With the ability to share the screen, upload PDF documents and use tools such as polls and virtual whiteboards, video conferencing becomes a powerful tool for collaboration and training.
Reducing costs and increasing security
One of the main advantages of virtual switchboards is the significant reduction in telephone costs. Since traditional telephone lines are no longer needed, companies can save money on both fixed and mobile calls. In addition, communication security is guaranteed by SSL connectivity, protecting sensitive data during calls.
Try 3CX today with Osatech
Discover as the system 3CX can transform the yours company. Contact our team for one demonstration free e begins a optimize the yours communications corporate today same. Contact us.
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